Help & Support

Dardania Radio is available free on the App Store for iPhone and iPad. Search 'Dardania Radio' or tap the App Store link on the home page. Requires iOS 14.0 or later.

Yes. An account is required to sign in and use the app. After signing in, you can listen to live radio, music, and podcasts, and also save favorites, create playlists, and sync your listening history.

When you open the app for the first time, you are taken to the login screen. Tap 'Register' to create an account with email and password, or with Google, Apple, or Facebook. After signing up, you will receive a confirmation email; tap the link to activate your account. Once you log in, you get full access to the app.

When you open the app, you are taken to the login screen. Enter your email and password, or log in with Google/Apple/Facebook if you registered with them. If you forgot your password, tap 'Forgot password?' and you'll receive instructions by email.

Open the 'Radio' section from the main menu. Browse stations by country (Albania, Kosovo, North Macedonia, etc.) or by genre. Tap any station to start listening immediately.

Some stations may have temporary technical issues or may have changed their stream. Try refreshing by pulling down the list. If the issue persists, contact our support with the station name.

While listening to a station, tap the heart icon ♥ or the 'Save' button. Saved stations are found in 'Your Library' → 'Favorite Stations'.

You can add a Preset from a track/station/podcast details page or from the action menu (...). Presets appear on Home for quick access.

Go to the 'Search' section (magnifying glass icon) and type the song name, artist, or album. Results appear instantly and can be filtered by category.

Go to 'Your Library' → 'Playlists' → 'Create New Playlist'. Give it a name and start adding songs by tapping '...' next to any song and selecting 'Add to Playlist'.

Dardania Radio offers offline listening for podcasts. For music, listening requires an internet connection as we aggregate public sources and don't host audio files.

A Private playlist is visible only to you. A Public playlist can be discovered by other users, who can listen to it or download it for offline use. Only the playlist owner can edit it; other users cannot change your playlist content.

Yes. In playlist settings, you can switch between Private and Public anytime. When Public, others can listen to it; when switched back to Private, it is no longer publicly listed.

Go to the 'Podcasts' section from the main menu. You can browse by category (news, culture, sports, etc.) or search by name. Podcasts are organized by popularity and date.

Open the podcast page and tap 'Follow'. You'll get notified when new episodes come out. Followed podcasts are in 'Your Library' → 'My Podcasts'.

Open the episode and tap the download icon ↓. Downloaded episodes are in 'Your Library' → 'Downloads'. You can listen to them without internet.

On every app tab, tap the gear icon on the left side of the top navigation. This opens the Settings screen.

In Settings, you can manage Playback and Downloads, Theme Switch, Language Switch, Push Notifications, and other options.

Go to 'Profile' → 'Settings' → 'Change Password'. Enter your current password and then the new one. If you forgot your password, log out and tap 'Forgot Password' on the login screen.

Go to 'Profile' → 'Settings' → 'Delete Account'. This action is irreversible and deletes all your data. Confirm with your password. You can also email us if you have trouble.

Go to Profile → Settings → Language Switch. The app supports Albanian and English. The change takes effect immediately.

Go to Profile → Settings → Push Notifications. You can enable or disable notifications for new episodes, news, and app updates. You can also manage them from iPhone Settings.

The Account page includes your user info, the Log out action, and the Delete Account option. Account deletion is permanent.

The app supports Home Screen Widgets, Spotlight Search, and Quick Actions, and is optimized for both iPhone and iPad.

Premium includes ad-free listening, advanced playlist features, and offline playlist downloads. Availability may vary by plan and region.

1) Force-close the app and reopen it. 2) Restart your iPhone. 3) Check for an update in the App Store. 4) Delete and reinstall the app — account data is preserved. If the issue persists, contact us with your iPhone model and iOS version.

Check your internet connection — live radio requires a stable connection. Try switching from Wi-Fi to 4G/5G or vice versa. Check that volume isn't muted. If the issue is with a specific station, it may be a problem on the station's end.

Check your Spam/Junk folder. Make sure the email was typed correctly. Try resending the confirmation email from the login screen. If you still don't receive it, contact us with your email and we'll resolve it manually.